Information Technology

Infrastructure and Service Management

Regulatory and environmental change. Technology advancement. Service outages. Optimising the efficiency of Infrastructure and Service Management.

These are just some of the key challenges facing our clients in the delivery and management of infrastructure.

At Baringa, we support our clients as they extend their IT processes and governance. We draw on our deep technical expertise to manage, design and deliver infrastructure rationalisation, consolidation and migration. For example, we worked to help a client whose existing infrastructure and infrastructure services models were misaligned, resulting in cost inefficiencies, operational risks and an inconsistent end user experience.

We delivered a new service concept and design, which addressed the requirements and concerns of the client, group IT, local client service providers and external service providers. We also harmonised services across offices and geographies, leading to improved service and reduced risk.


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