Telecoms

Trusted partners for transformation and the future of convergence

We help telcos shape and transform strategy, networks and operations, making smart investments in assets and capabilities and enabling customer-centricity to lead in a dynamic, converging industry.

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    £100m+ of new value, put into action

    We helped a mobile operator identify £100m+ of improvement value and mobilise teams to deliver the far-reaching operational changes to realise it. 

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    50% time savings for business analysts

    We created a new business architecture and process framework for a mobile operator, helping business analysts complete design work faster than ever. 

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    £8m efficiency in customer service

    We united sales and service functions to help a UK telco avoid duplication of effort and lift transparency to improve customer service and cut costs. 

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