Leadership Dialogues: Innovation and productivity through automation, AI and analytics
4 October 2021
Welcome to our Leadership Dialogues, where we focus on rethinking financial services. We have been exploring topics across reinvigorating payments, refreshing customer journeys, and now rethinking the ecosystem.
In this video, Baringa's Lucine Tatulian speaks to Ben Rayner, Head of Innovation and Productivity, Citigroup Global Capital Markets Operations and Technology about the need for large banks to modernise their legacy architecture and move towards being more digitally mature.
The concept of FS institutions evolving to construct a more holistic ecosystem of both “bank” and “non-bank” players has been around for years, but has significantly picked up pace recently. This ongoing demand for improvement, automation, efficiency has not gone away, and in fact, is becoming harder to find and deliver.
Citi's mission is to serve as a trusted partner by responsibly providing financial services that enable growth and economic progress.
Learn more in our Harnessing the ecosystem article.
More from the series
Reimagine Financial Services Leadership Dialogues
We explore the topics of reinvigorating payments, refreshing customer journeys, rethinking the “Ecosystem” and how Financial Services are adapting to digital
Read more
Leadership Dialogues: Perspectives from a VC firm
In this video, we discuss how VC firms can support companies to solve real problems for financial services institutions.
Read more
Leadership Dialogues: Controls and surveillance
In this video, we discuss how bringing together siloed tools and systems can create a single view for making trusted decisions.
Read more
Leadership Dialogues: Data management and workflow solutions
In this video, Baringa's Lucine Tatulian speaks to Roy Saadon, CEO and Co-Founder of Access Fintech about data management and workflow solutions.
Read moreAre digital and AI delivering what your business needs?
Digital and AI can solve your toughest challenges and elevate your business performance. But success isn’t always straightforward. Where can you unlock opportunity? And what does it take to set the foundation for lasting success?