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It’s the kind business leaders that are the successful ones

24 October 2023

The Economics of Kindness

Our research indicates that kindness is not simply a nice-to-have attribute for people who want to get on in business. It’s one of the top four attributes. The public equate success in business leadership with kindness. Very successful leaders are also trusted and honest.

 

A third of all the people we interviewed associated kindness with successful leadership. But different regions rate kindness very differently. Of all of the geographies in our survey, the UK and the Netherlands rated kindness the lowest, and Germany and the US the highest. Kindness was also rated as more important by younger age groups. 

In Spring 2023 Baringa commissioned survey firm Censuswide, who surveyed 6,028 people in 7 countries. As part of this survey, all respondents were asked to select attributes from a list of seven that they associated most with very successful business leaders. Overall, respondents to our survey ranked kindness as the fourth most important attribute for effective business leadership.

How do you rate kindness as an attribute for very successful business leaders?


Responses by region: 

Overall
Australia
Germany
Netherlands
Singapore
Switzerland
UK
US

4th

5th

3rd

7th

3rd

5th

5th

3rd

 


Responses by age:

Overall
16-24 years
25-34 years
35-44 years
45-54 years
55+ years

4th

3rd

3rd

4th

5th

6th

 

Picture of Anya Davis

"It’s really encouraging to see that those joining the workforce today are the ones that put the highest premium on kindness in business. Almost 40% of 16-24 year olds felt that kindness was an important trait for very successful business leaders. For that generation will define the future of work."

 - Anya Davis, partner, expert in energy and resources

What attributes do you associate most with very successful business leaders?

Overall

Attributes associated with very successful business leaders: all regions

 

Trusted

58%

Honest

58%

Tackling the tough decisions head-on

37%

Kind

34%

Gives everyone a voice

32%

Balances needs of all stakeholders

28%

Does whatever it takes at any cost

17%

 

Australia

Attributes associated with very successful business leaders: Australia

 

Trusted

62%

Honest

61%

Tackling the tough decisions head-on

42%

Kind

27%

Gives everyone a voice

40%

Balances needs of all stakeholders

26%

Does whatever it takes at any cost

12%

 

Germany

Attributes associated with very successful business leaders: Germany

 

Trusted

52%

Honest

50%

Tackling the tough decisions head-on

28%

Kind

41%

Gives everyone a voice

25%

Balances needs of all stakeholders

32%

Does whatever it takes at any cost

20%

 

Netherlands

Attributes associated with very successful business leaders: Netherlands

 

Trusted

67%

Honest

54%

Tackling the tough decisions head-on

41%

Kind

19%

Gives everyone a voice

28%

Balances needs of all stakeholders

25%

Does whatever it takes at any cost

25%

 

Singapore

Attributes associated with very successful business leaders: Singapore

 

Trusted

52%

Honest

62%

Tackling the tough decisions head-on

44%

Kind

35%

Gives everyone a voice

25%

Balances needs of all stakeholders

35%

Does whatever it takes at any cost

13%

 

Switzerland

Attributes associated with very successful business leaders: Switzerland

 

Trusted

54%

Honest

53%

Tackling the tough decisions head-on

31%

Kind

38%

Gives everyone a voice

25%

Balances needs of all stakeholders

33%

Does whatever it takes at any cost

23%

 

United Kingdom

Attributes associated with very successful business leaders: United Kingdom

 

Trusted

57%

Honest

57%

Tackling the tough decisions head-on

37%

Kind

32%

Gives everyone a voice

38%

Balances needs of all stakeholders

17%

Does whatever it takes at any cost

15%

 

United States

Attributes associated with very successful business leaders: United States

 

Trusted

65%

Honest

64%

Tackling the tough decisions head-on

34%

Kind

37%

Gives everyone a voice

32%

Balances needs of all stakeholders

26%

Does whatever it takes at any cost

18%

 

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